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Questions About the Bank and Purchases
Questions About Violations and the Game's Rules
Why isn't the web version of the game loading?
To ensure that the game runs and functions correctly, we recommend using the latest browser version. You must also have a 64-bit operating system. We cannot guarantee that the app will function stably on a 32-bit operating system.
In addition, you should check that your drivers are up to date, including your graphics drivers.
If you have a lot of tabs open in your browser, please close any unnecessary ones, in order to increase the amount of available RAM for stable game operation.
You can find more information via this link.
If the situation does not change after performing these actions, please contact support in one of the following ways:
- Select "Ask a question" in the game Menu.
- Go to the feedback form on the portal.
- Send an email to games.support@plarium.com.
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